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An everyday concierge across Bali for locals, expats and villa owners.

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Your message is pre-filled. We usually reply within 10 minutes, every day from 7am to 9pm Bali time.

A smiling BaliMates helper in a Bali home
  • Verified, trained helpers
  • Bahasa Indonesia & English
  • Pay once the job is done
  • All of Bali

8 services, one WhatsApp number

The prices below are starting prices. We confirm the final price on WhatsApp before any work begins.

All service details

From one message to a job well done

No app to install and no account to create. It all happens in the WhatsApp chat you already use every day.

  1. Pick a service

    Choose from our services or describe what you need.

  2. Chat on WhatsApp

    Your message is pre-filled. We reply with the final price and a time slot.

  3. Your helper arrives

    A verified helper arrives on time and keeps you posted on WhatsApp.

  4. Pay when it’s done

    Bank transfer, QRIS or cash once the job is done.

Serving all of Bali

Our core team covers Badung, Denpasar and Gianyar. We serve the rest of the island too, with a transport fee agreed before we start.

  • Core areas, no transport fee
  • Other areas, plus transport fee
CangguSeminyakKutaJimbaranNusa DuaUluwatuSanurDenpasarUbudTabananKintamaniLovinaAmedCandidasaNusa PenidaNegara

Badung (core area)

Canggu, Seminyak, Kuta, Legian, Kerobokan, Jimbaran, Nusa Dua, Uluwatu

Denpasar (core area)

Sanur, Renon, Denpasar Kota, Sidakarya

Gianyar (core area)

Ubud, Tegallalang, Sukawati, Gianyar

Tabanan

Tabanan, Kediri, Tanah Lot, Bedugul

Buleleng

Lovina, Singaraja

Karangasem

Amed, Candidasa, Sidemen

Klungkung

Nusa Penida, Semarapura

Bangli

Kintamani

Jembrana

Negara, Medewi

What our customers say

They deep-cleaned our villa the day before guests arrived. Tidy, on time, with photos of the result sent on WhatsApp.

Made S.Villa owner, Canggu

I moved from Ubud to Sanur in one afternoon. They found the truck, packed everything and even set up my kitchen.

Sarah L.Digital nomad, Sanur

Every Friday they do the supermarket run for my mother. Receipt photographed, nothing missing, she just receives it at home.

Rina A.Homemaker, Denpasar

Know Bali and enjoy helping people? Join our helper team.

Set your own schedule, pick areas close to home and earn extra income from the work you're good at.

  • You choose your days and hours
  • Paid every week
  • Free training before your first job
Apply as a helper3-step form, about 5 minutes
The BaliMates helper team smiling together

Questions we often get

Can't find your answer? Ask us directly on WhatsApp.

Ask on WhatsApp
How do I book?

Pick a service and tap the WhatsApp button. The message already names the service; add your location and preferred time, and our team replies with the final price.

Are the prices on the website final?

The prices shown are starting prices. We confirm the final price on WhatsApp based on the size of the job, location and timing, before any work begins.

Which areas do you cover?

All of Bali. Outside Badung, Denpasar and Gianyar we add a transport fee, which we tell you upfront.

How do I pay?

Bank transfer, QRIS or cash once the job is done. For shopping requests, the cost of goods is paid upfront at receipt price.

Can I trust BaliMates helpers?

Every helper goes through an ID check, an interview and short training before taking any job.

Can I book for the same day?

Yes, as long as a helper is available in your area. Book before noon Bali time for the best chance.

Do you speak English?

Our admin team replies in English and Bahasa Indonesia, and we can send an English-speaking helper when you need one.

What if I need to cancel?

Let us know on WhatsApp at least 3 hours before the scheduled time, free of charge.

What can we help you with today?

Tell us what you need in one message. We'll take care of the rest.

Chat with BaliMates on WhatsApp
Every day, 7am–9pm Bali time